Privacy Policy

1. Information we collect

• Account information — your name, email, and phone number when you register.
• Professional information — your NMCN license status, years of clinical experience, clinical background, work experience, external certifications, and career goals, which you provide to build your profile and match you to specializations.
• Course and verification data — courses you've started or completed, quiz scores, exercise and assignment responses, and any certificate files or assignment files you upload for admin review.
• Usage data — pages you visit and when you're active on Carinex, collected by us directly (not by a third-party analytics service) so we can improve the platform and track your progress.
• Payment information — if you purchase a paid course, your transaction is processed by Flutterwave . We do not store your card details ourselves.
• Device information — browser type and IP address, for security purposes.

2. How we use your information

• To create and manage your Carinex account.
• To match you with specializations and career pathways based on your real eligibility.
• To review and verify course completion certificates and in-house course submissions.
• To process payments for any paid course you choose to purchase.
• To understand how the platform is used, so we can fix problems and improve it.
• To send you account-related emails, such as password resets and submission confirmations.

3. Data sharing

We do not sell your personal data. We share data only with trusted services necessary to run Carinex:

• Supabase — our database, authentication, and file storage infrastructure.
• Resend — delivery of account and notification emails.
• Flutterwave — payment processing for paid courses. We never receive or store your full card details.

If you apply to a job listed on Carinex, you'll be taken to the employer's own application page — Carinex does not control what that employer does with information you submit there, and their own privacy policy applies to that step.

4. Data retention

We keep your personal data only as long as needed to provide your account, resolve disputes, prevent fraud, and meet legal obligations. If you ask us to delete your account, we'll do so subject to records we're required to keep for payment, security, or legal reasons.

5. Your rights under the Nigeria Data Protection Act

Under the Nigeria Data Protection Act 2023, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to certain processing of your data.
• Withdraw consent where processing relies on it.
• Request restriction or portability of your data, where applicable.

To exercise any of these rights, contact us at support@carinex.info.

6. Security

We use encrypted connections (HTTPS) and Supabase Row Level Security to keep your data compartmentalized — nurses can only see their own records, and admin access is restricted and logged. No method of transmission over the internet is completely secure, but we take reasonable precautions to protect your information.

7. Contact

Questions about this policy? Email us at support@carinex.info.